Thursday, March 15, 2018

Transportation Security Administration



The government nationalized airline security screening in 2001 with the creation of the Transportation Security Administration (TSA). Today, TSA operates screening at about 450 commercial airports. It has 59,000 employees and net annual outlays of about $5 billion.

The government takeover of airport screening was a mistake. Federal auditors have found that TSA's screening performance has been no better, and possibly worse, than private screening. TSA has become known for mismanagement, dubious investments, and security failures.

A House committee reported in 2012 that TSA's operations are "costly, counterintuitive, and poorly executed." A House report in 2011 said that TSA "suffers from bureaucratic morass and mismanagement." And former TSA chief Kip Hawley said that the agency is "hopelessly bureaucratic."

In undercover tests in 2015, investigators slipped guns and fake bombs past TSA screeners at numerous airports a remarkable 95 percent of the times they tested. That result prompted a former TSA chief to comment, "It's just completely unacceptable to have such a high failure rate.

The government conducts annual surveys on employee satisfaction in more than 200 federal agencies, and TSA is usually ranked one of the worst. TSA has high workforce turnover, and there are frequent reports of employee misconduct. A House committee report described the agency as "an enormous, inflexible and distracted bureaucracy" that has "lost its focus on transportation security."

TSA misallocates its investment. It spends more than $200 million a year on the Screening of Passengers by Observation Techniques (SPOT) program, which tries to catch terrorists by their suspicious behaviors in airports. According to the GAO, TSA deployed SPOT nationwide before validating the science behind it. The GAO found little, if any, evidence that SPOT works and recommended that it be canceled, but the program continues to receive funding.

TSA spent hundreds of millions of dollars on poorly performing full-body scanners from 2009 to 2013. These were the backscatter radiation machines that caused a civil liberties backlash because of the nude images they showed. After the machines were withdrawn from airports, a team of outside experts tested them. They reported in 2014 that terrorists carrying various types of weapons and explosives could have easily fooled the machines.

The problem is that TSA is a secretive near monopoly. It is difficult for policymakers and the public to judge the agency's performance and hold it accountable for results. The solution is to devolve airport screening operations to the nation's airports. Airports would then be able to contract security operations to expert private firms. That would allow diversity and innovation in security techniques and management, and allow open comparisons of performance across airports.

Congress has allowed more than a dozen U.S. airports to use private screeners, which makes possible some comparisons. Over the past decade, numerous studies have found that private screeners perform on security at least as well as, if not better than, government screeners. Private screeners at San Francisco International Airport, for example, have been found to perform better than federal screeners at Los Angeles International Airport.

Devolving all screening operations to the nation's airports would end the conflict of interest stemming from TSA's roles as both overseer and operator of screening. Under a restructured system, the federal government would retain its role in aviation oversight and security intelligence. But airports would hire aviation security firms to screen; if those firms did not achieve high-quality results, airports could fire them. Private firms have incentives to invest in procedures that add security in the most efficient manner.

Most other high-income nations use private airport screening. More than 80 percent of Europe's commercial airports use private screening, including those in the United Kingdom, France, Germany, and Spain. Canada uses private screening at all its major airports. After 9/11, Canada created an oversight agency for aviation security, but the screening itself is done by private firms, which compete for contracts to handle different airports. Private businesses make mistakes, but unlike government bureaucracies, they are more likely to improve their performance over time, especially when they face competition.


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