AT&T cancelling landlines, 844-936-1410 customer service
No,
AT&T is not cancelling landline service in Dunwoody, GA in 2025, but it is
phasing out traditional copper-based landlines across the U.S. with a goal of
completing the transition by 2029. The company has already stopped taking new
orders for traditional landlines as of October 2025. Customers will not lose
voice service or 911 access during this multi-year process and AT&T will
help them transition to alternative voice services before discontinuing copper
lines.
· Timeline: The
official goal is to have all copper-based landlines replaced by 2029.
· Current
status: AT&T is no longer accepting new orders for traditional
landlines as of October 2025.
· Customer
impact: The transition is a multi-year process. AT&T states it will
work with customers to ensure everyone has a new voice service before the old
landlines are shut off.
· Reason for the
change: The copper network is old, inefficient, unreliable, and expensive
to maintain.
· What you should do: If you still have an AT&T landline, you will be contacted by the company to transition to a new service, such as one that uses fiber or IP-based technology.
AT&T is in the process of phasing out traditional copper-based landline service across the United States, including Georgia and aims to complete this process by 2029. While this means the service is not being immediately canceled in Dunwoody, GA, in 2025, it is part of a multi-year transition to digital alternatives.
Timeline
for the Transition
· 2025: AT&T is
working to end the majority of its copper-based services by the end of 2029. As
of October 15, 2025, AT&T has discontinued accepting new orders or
modifications for landline (POTS) services in many areas across 19 states, but
existing customers may still have service for now.
· By 2029: AT&T
plans to eliminate traditional landline service across nearly all U.S. states
in its service area (except California).
· Process: The transition is a multi-year process, and AT&T must receive permission from the Federal Communications Commission (FCC) before discontinuing service for existing customers.
What
This Means for Customers
· No immediate service
loss: The company has stated no customer will lose voice or 911 service
during this shift, and they will work with customers through the transition.
· Alternative
services: AT&T is transitioning customers to newer technologies such
as Voice over Internet Protocol (VoIP) using fiber or wireless networks
(like AT&T
Internet Air and AT&T Phone-Advanced).
· Equipment
compatibility: Traditional corded phones that operate during a power
outage may not work with the new digital services unless a battery backup is
provided and maintained.
· Vulnerable users: Consumer advocates have raised concerns about the impact on older adults and those in rural areas who may rely on traditional landlines.
If you are an AT&T landline user in Dunwoody, GA, you will eventually need to transition to an alternative service. You can stay informed about your specific service area by visiting the AT&T website or contacting them directly.
https://www.google.com/search?q=is+at%26t+cancelling+landline+service+in+dunwoody+ga+2025
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